Legal

Terms & Conditions

What you can expect from KredExperts, what we cannot promise, and where the line between us and the lender sits.

Last updated: [date] · Operated by [Registered entity name], CIN [CIN]

The most important term, stated first: KredExperts is a loan advisory and sourcing platform. We are not a bank, an NBFC, or any other kind of lender. We do not sanction, disburse, price or service loans. Every loan referred through this service is sanctioned and provided by an RBI-regulated lender under that lender's own terms, which govern the loan itself.

1. Acceptance of these terms

By using this website, submitting an enquiry or engaging our advisory service, you agree to these terms. If you do not agree with them, please do not use the service. These terms should be read alongside our Privacy Policy.

2. What the service is

  • We collect information about your requirement, income, obligations and credit profile.
  • We assess that information against the published and observed criteria of lenders on our panel.
  • We present you with the options we believe are realistically available to you.
  • Where you choose to proceed, we help prepare and submit your application to the lender you select.

3. What the service is not

  • Not a lending service. We do not lend money or commit any lender's funds.
  • Not a guarantee of approval. The sanction decision rests entirely with the lender. No statement by us, in any channel, constitutes an approval or a commitment to lend.
  • Not a guarantee of terms. Rates, fees, tenures and sanctioned amounts shown on this site are indicative, drawn from public lender information as of the date stated, and subject to change without notice. Your final terms come from the lender's sanction letter.
  • Not financial, tax or legal advice. Information on this site, including on our product pages and blog, is general in nature and does not account for your specific circumstances. Consult a qualified professional before acting on it.

4. Your obligations

  • Provide information that is accurate, complete and current. Lending decisions rest on it, and misrepresentation can constitute fraud under the lender's terms and applicable law.
  • Be at least 18 years old and legally capable of entering into a contract.
  • Provide only documents you are entitled to share, and only your own or those you are authorised to submit.
  • Not use the service for any unlawful purpose, or attempt to disrupt, reverse-engineer or gain unauthorised access to it.

5. Fees and how we are paid

[Insert the confirmed commercial model — for example: KredExperts is paid a sourcing commission by the lender and charges the borrower no fee; or, KredExperts charges an advisory fee of X, disclosed in writing before any application is filed.]

Whatever the model, it will be disclosed to you in writing before any application is submitted on your behalf. Fees charged by the lender — processing fees, legal and valuation charges, stamp duty, insurance premiums and statutory levies — are separate, are set by the lender, and are payable by you under the lender's terms.

6. The EMI calculator and other tools

Calculators on this site run entirely in your browser and produce indicative figures on a reducing-balance basis. They exclude processing fees, insurance, statutory charges and any rate resets. They are illustrative aids, not offers, quotations or eligibility determinations.

7. Third-party lenders and links

Once your application is submitted, your relationship regarding that loan is with the lender. Its terms, privacy policy and grievance process govern the loan. We are not responsible for a lender's decisions, conduct, pricing or servicing. Links to third-party sites are provided for convenience and do not imply endorsement.

8. Intellectual property

The KredExperts name, logo, site design, copy and other content are owned by [Registered entity name] or its licensors. You may view and print pages for personal, non-commercial use. You may not reproduce, republish or exploit them commercially without written permission.

9. Limitation of liability

To the fullest extent permitted by law, KredExperts is not liable for indirect, incidental, consequential or punitive losses, or for loss of profit, opportunity or goodwill, arising from your use of this service. We are not liable for a lender's rejection of your application, for the terms a lender offers, or for any act or omission of a lender. Nothing in these terms excludes liability that cannot be excluded under applicable law.

10. Communications

By submitting an enquiry you consent to being contacted by KredExperts and, where you proceed, by the lenders you select, by phone, SMS, email and WhatsApp in connection with that enquiry — including where your number is registered on the National Do Not Call registry. You can withdraw this consent at any time by writing to us, though doing so may prevent us from progressing an application.

11. Grievance redressal

Complaints about our service follow the three-stage process set out on our grievance redressal page. Complaints about a sanctioned loan — its sanction, rate, disbursal or servicing — must be raised with the lender, and can be escalated to the RBI Ombudsman if unresolved. We will help you route them.

12. Changes and termination

We may update these terms as our service or the law changes; the revision date at the top of this page reflects the current version. We may suspend or withdraw the service, or decline to act for any person, at our discretion.

13. Governing law and jurisdiction

These terms are governed by the laws of India. The courts at [city] have exclusive jurisdiction over any dispute arising from them.

14. Contact

[Registered entity name], [registered address] · [support email] · [phone]

Note for publication: every field marked in this style is a placeholder. This document is a structural draft and must be reviewed and completed by qualified legal counsel before it is published.

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